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Helix Research Assistant
A retrieval assistant that reads a private library of PDFs and answers with citations you can click.
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- Atlas Support Agent
Atlas Support Agent
A support agent that resolves refund and delivery tickets end to end, with a human veto.
Atlas reads the ticket, pulls the order, checks policy and drafts an action. Anything above a value threshold waits for a human click. Six weeks after launch it was closing sixty two percent of tickets without escalation, and the team stopped dreading Monday mornings.
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